Campaigns and audiences
Organize contact work around defined operational groups.
FlowDialer / Contact strategy
Contact strategy separated from communication execution.
FlowDialer turns operational intent into provider-neutral contact decisions without becoming the telephony engine.
Its role in FlowSuites
Clear domain ownership.
FlowDialer owns campaigns, audiences, eligibility and the decisions that determine when and how contact should be attempted.
Capabilities
What FlowDialer is responsible for.
Focused capabilities organized around one operational domain.
Eligibility
Apply the conditions that determine which contacts are ready for an attempt.
Contact strategy
Keep retry and callback decisions separate from provider implementation.
Provider-neutral intent
Prepare an execution intent without binding business logic to one PBX or carrier.
Connected by design
Specialized, not isolated.
Connections share the context needed for work without blurring which module owns each decision.
Operational use
Where it fits.
For operations that need campaigns, eligibility, retries and callbacks governed separately from the communication provider.
- Campaign audience preparation
- Contact eligibility decisions
- Retry and callback orchestration
FlowDialer
Talk to us