Remote Call Center IT & VoIP Support

VICIdial • Asterisk • Issabel • SIP Trunks • CRM Database Support • Call Recordings

I help call centers, BPOs, and debt collection companies troubleshoot and manage VoIP, dialer, CRM, database, and call-recording issues remotely.

Problems I Fix

• VICIdial not dialing properly
• SIP trunk registration or call quality issues
• Missing call recordings
• Queue, DID, and extension routing problems
• CRM and database reporting issues

Services

VICIdial Support

Campaign checking, dial level review, recording path checking, agent login issues, and call flow troubleshooting.

Asterisk / Issabel Support

SIP trunk troubleshooting, DID routing, queue setup, extension checking, CDR and recording review.

CRM & Database Support

MS SQL, MySQL, call log checking, reporting queries, and CRM-dialer integration support.

Remote Call Center IT Support

Server health checks, backup review, infrastructure troubleshooting, and remote technical support.